WE ARE YEPLY. WE KEEP YOU RIDING.

Yeply is expanding, and we need you! We're on the hunt for a dedicated Team Leader to guide our mechanics in a designated region. This role is central to maintaining top-notch service quality, fostering transparent communication between management and mechanics, and balancing hands-on fieldwork with administrative tasks. As a Team Leader, you'll train, support, and work alongside our mechanics. Ready to contribute to Yeply's global growth and thrive in an agile environment? Join us!

About Yeply

We are Yeply, a modern Finnish start-up and a revolution in the old conservative structures of bicycle repair. Our mission is to make bicycle maintenance and repair simple, transparent and hassle-free. The maintenance and repairs will include e-Bikes, city bicycles, transport bicycles and children's bicycles. The mechanics ensure that all bicycles are 100% roadworthy. We serve business customers (bicycle fleets) but also visit private individuals in the neighbourhood. So far we have serviced more than 190,000 bikes in Europe and the end is far from in sight!

Your tasks

You help build Yeply in the Benelux. This includes:
Preventive maintenance of bikes and carry out complex repairs

You carry out and lead the bicycle repairs in our hypermodern vans converted into a workshop

Make sure that our quality and quantity of repairs meet our high standards

Oversee the stock control of spare parts

Work with a diverse team of mechanics

Have direct communication with customers

Train our mechanic teams and develop new ways of coaching and learning

Responsible for running an effective and efficient operation to meet our customer demands

Develops a team of mechanics in line with the company's growth expectations

Provides training and mentorship to mechanics, ensuring they are well-versed in company procedures and best practices.

Leads the technical onboarding process for new mechanics, ensuring they are equipped with the necessary skills and knowledge.

Oversees the quality of work orders, ensuring jobs and billing are completed to the company’s high standards.

Allocates most of his/her time to hands-on mechanic work, engaging in repair and maintenance tasks alongside the team.

Engages in and supervises the repair and maintenance of bikes, ensuring top-notch service.

Oversees and engages in the maintenance of the mobile service vans, ensuring they are in optimal condition.

Monitors and assesses the performance of individual mechanics, providing feedback and areas for improvement.

Hosts and leads weekly mechanic meetings, fostering open communication, discussing challenges, and sharing updates.

Works closely with other departments, such as sales, marketing, and customer service, to ensure that the company's overall goals are met.

What do you bring to the table:
1+ years of experience in a team lead or Senior Mechanic, ideally related to mobility

Strong leadership qualities and ability to inspire and mentor a team.

Experience in repair and maintenance, preferably in the bike industry.

Proactive and hands-on approach to tasks and challenges.

Excellent communication skills with a focus on clarity and constructive feedback.

Ability to multitask and manage both administrative and hands-on tasks.

Familiarity with maintaining and operating service vans.

Eagerness to stay updated with industry trends and best practices.

Fluency in both Dutch and English (both written and spoken).

Why Yeply?

A competitive base salary.

The opportunity to contribute directly to the company's success with your skills and experience.

A varied job at different locations in the region

Nice, motivated and enthusiastic team with a flat hierarchy and transparent communication.

Lots of freedom, but also responsibility.

24 days off.

Opportunity for growth within the company.

Travel allowance (if you live more than 10 km away).

Phone allowance.